ABOUT US / OUR STORY
Duncan’s Pet Shop was created with a simple goal: to provide pet owners with reliable products and friendly, straightforward service they can trust.
Our store focuses on everyday pet needs, offering products that support routine care, comfort, feeding, grooming, play, and convenience. We carefully select pet supplies and accessories that are practical for daily use and suitable for pet owners looking for simple, dependable options.
As an online pet supplies store, we aim to make shopping convenient and accessible while keeping customer support clear and responsive. Whether customers are browsing for essentials or looking for helpful products for their pets, our goal is to provide a smooth shopping experience from order to delivery.


What You’ll Find Here
At Duncan’s Pet Shop, you’ll find a carefully selected range of pet supplies and everyday essentials designed to support the daily needs of pet owners. Our online store focuses on practical products for routine care, comfort, and convenience, while our physical store offers a welcoming space to browse and ask questions in person.
We place an emphasis on clarity and ease when it comes to shopping, both online and in-store. Products are organized to help customers quickly find what they need, and our team is always available to provide general guidance and product information.
You can also explore what other customers are saying about their experience with us. We welcome you to view or share your feedback on Google and Facebook, helping us continue to improve and better serve our community.
Our Location
Duncan’s Pet Shop is located in Coeur d’Alene, Idaho, and we welcome customers both locally and online.
Business Address
Duncan Retail LLC
2106 House Ave Suite 775, Cheyenne, WY 82001, United States
Registered Address
30 N Gould St Ste N, Sheridan, WY 82801, United States
In-Store Hours (Pacific Time)
Tuesday–Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday–Monday: Closed


Our Promise
We are committed to clear communication, consistent service, and honest business practices. Whether you shop with us in-store or online, our goal is to make your experience simple, transparent, and dependable. We focus on offering products we stand behind and providing support when you need it.
Get in Touch
We’d love to connect with you—whether you stop by our store, shop online, or reach out with a question.
Customer Support: +1 (208) 682-8049
Email: [email protected]
You can also follow us and see what’s happening in-store on social media: Facebook and Instagram
Pet Cleaning
Pet Apparel & Accessories
Pet Toys
Pet Beds & Bedding
Pet Grooming
Bowls & Feeders